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Cancellation · Export · Buyout

What happens to your website if you leave.

CK Club is a subscription — your site lives on our managed hosting. If you cancel, you have two clear options: let the site retire, or take it with you via a one-time export and buyout.

Option 1

Cancel and retire the site

When your final billing period ends, your website is taken offline and removed from our hosting. Domains you own stay with you — they're registered in your name and unaffected.

  • Site goes offline on your renewal date.
  • Hosting, SSL, backups and maintenance stop.
  • All design source files produced via credits remain yours to keep.
  • No further charges.
Option 2

Export & buyout — take it with you

Prefer to keep the site live elsewhere? Pay a one-time export & buyout fee and we hand over a clean, portable copy you can host on any provider.

  • Full WordPress export (files + database) or Webflow/Next.js code repository.
  • All content, media, plugins and theme files included.
  • Migration guide and 14 days of email support to help you move.
  • One-time fee based on plan tier — quoted on request.

A few honest notes

Pause instead of cancel

Need a quiet month? Pause your subscription from the dashboard — your site stays live and credits resume when you return.

You own the creative

Logos, brand assets, graphics and design source files produced through credits are yours forever, with or without an active membership.

No lock-in

Monthly plans cancel anytime before renewal. Annual plans run for 12 months — you can still request an export buyout at the end of the term.

Active membership required

Missed payments, grace period & suspension

CK Club is a subscription — your website, hosting, SSL and maintenance are all bundled into your monthly plan. To keep your site online, your membership must remain active and paid in full.

1. Payment fails

We notify you by email and automatically retry. Your site stays online while we work it out.

2. 7–10 day grace period

You have 7–10 days from the due date to settle the balance. We'll send periodic reminders so nothing catches you off guard.

3. Suspension

If the balance isn't cleared by the end of the grace period, we may suspend your website, projects and queue access until the account is brought up to date.

If the account remains unpaid for an extended period after suspension, the site may be permanently retired in line with this cancellation policy. An export & buyout is always available on request before that happens.

Have questions about leaving — or staying?

We'd rather have an honest conversation than surprise you. Reach out and we'll walk you through the right option for your business.

Subscription-based design agency

We're not a one-off agency. We're your website, on subscription.

No £5k upfront invoice. No surprise hosting bills. No "scope creep" arguments. Pick a monthly plan and you get the website, the hosting, the maintenance and a pool of design credits every month — for as long as you're a member.

Choose your planSee how it works

No upfront fee · Cancel anytime · Save 20% annually